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IMPORTANT BOOKING INFORMATION
Nice to know!
Arrival and departure: On the day of your arrival, rooms will be ready from 3:00 pm onwards. If you will be arriving after 6:00 pm, please let us know in advance. On the day of your departure, we kindly ask you to check out of your room by around 10:00 am.
1 day = price per person and night incl. gourmet board
1 week = price per person for 7 nights incl. gourmet board
Single occupancy surcharge: If you book a double room for single occupancy, we charge an additional € 24 to € 70 per day, depending on the room category you have booked.
Dogs are welcome (except in the restaurant). As this results in higher cleaning costs, we charge € 20 per day / dog, excluding food.
Discover our included services and enjoy the pleasure of being pampered. Offers clearly state whether ski passes are included. Pets are not allowed in the restaurant.
CHILDREN’S RATES & HOLIDAYS WITH THE FAMILY
Children up to the age of 3.9 years can stay in their parents’ room at no extra charge;
children between the ages of 4 and 5.9 years are charged € 25 per day in their parents' room incl. ¾ gourmet board; children between the ages of 6 to 11.9 years are charged € 50 per day in their parents' room incl. ¾ gourmet board; and children between the ages of 12 to 14.9 years are charged € 65 per day in their parents’ room incl. ¾ gourmet board.
Children’s rates apply to 2 persons paying in full in one room.
The city tax is € 2.80 per person, per day (does not apply to children under 15).
The city tax is € 3.50 starting form 01.12.2023 per person, per day (does not apply to children under 15).
CANCELLATION POLICY
Guidelines for the winter season 2024
- We do not charge cancellation fees until 11 days before your arrival!
- In case of cancellation within the last 10 days before the start of your vacation, we charge 90% of the arrangement price.
You can book your winter vacation in the beautiful Kaunertal without any worries!
Regular Cancellation Policy:
For cancellations, late arrivals and early departures the regulations of the Austrian Hotel Contract Conditions apply:
Cancellation free of charge up to 31 days before arrival.
In case of cancellation between 30 and 8 days before arrival we charge 70 % of the arrangement price.
In case of cancellation within the last 7 days before arrival we charge 90 % of the arrangement price.
In case of late arrival or early departure we charge 70 % of the booked stay.
Cancellations are only valid in writing.
We recommend in any case the conclusion of a travel cancellation insurancereises.
BOOKING DIRECTLY
Book directly with our hotel to enjoy a greater selection and more services. Futher information here.