The things that matter to us...
IMPORTANT BOOKING INFORMATION
Nice to know!
Arrival and departure: On the day of your arrival, rooms will be ready from 3:00 pm onwards. If you will be arriving after 6:00 pm, please let us know in advance. On the day of your departure, we kindly ask you to check out of your room by around 10:00 am.
1 day = price per person and night incl. gourmet board
1 week = price per person for 7 nights incl. gourmet board
Single occupancy surcharge: If you book a double room for single occupancy, we charge an additional € 24 to € 60 per day, depending on the room category you have booked.
Dogs are welcome (except in the restaurant). As this results in higher cleaning costs, we charge € 18 per day / dog, excluding food.
Discover our included services and enjoy the pleasure of being pampered. Offers clearly state whether ski passes are included. Pets are not allowed in the restaurant.
CHILDREN’S RATES & HOLIDAYS WITH THE FAMILY
Children up to the age of 3.9 can stay in their parents’ room at no extra charge; children between the ages of 4 and 5.9 are charged € 18 per day in their parents' room incl. ¾ gourmet board; children between the ages of 6 to 11.9 years are charged € 45 per day in their parents' room incl. ¾ gourmet board; and children between the ages of 12 to 14.9 years are charged € 60 per day in their parents’ room incl. ¾ gourmet board. Children’s rates apply to 2 persons paying in full in one room.
The city tax is € 2.80 per person, per day (does not apply to children under 15).
SEASONS
SEASON A
SEASON B
SEASON C
SEASON D
SEASON E
06.11.22 - 18.12.22
16.04.23 - 18.05.23
17.09.23 - 26.10.23
18.04.22 - 24.04.22
26.05.22 - 18.09.22
26.10.22 - 06.11.22
08.01.23 - 29.01.23
05.03.23 - 02.04.23
10.04.23 - 16.04.23
18.05.23 - 17.09.23
18.12.22 - 25.12.22
29.01.23 - 17.02.23
17.02.23 - 26.02.23
02.04.23 - 10.04.23
25.12.22 - 08.01.23
CANCELLATION POLICY
We do not charge cancellation fees for your winter vacation 2022/2023!
Please simply notify us 4 days before the start of your vacation if you can not start your trip.
So you can book your winter vacation in the beautiful Kaunertal with peace of mind.
Our normal fees: In the event of cancellations, late arrivals and early departures, the following regulations apply in accordance with Austrian Hotel Regulations:
- For cancellations up to 1 month prior to arrival, we charge 40 % of the total package price.
- For cancellations up to 1 week prior to arrival, we charge 70 % of the total package price.
- For cancellations in the last 7 days prior to arrival, we charge 90 % of the total package price.
- In the event of late arrival or early departure, we charge 70 % of the booked accommodation costs, provided we are unable to rent out the room. Cancellations are only valid in writing. We therefore recommend that you take out a travel cancellation insurance.
BOOKING DIRECTLY
Book directly with our hotel to enjoy a greater selection and more services. Futher information here.